Delivery
TRACK MY ORDER
Click the button below to track your order
All items are dispatched Monday - Friday.
All items paid for before 3pm will be sent the same working day. Any orders placed after 3pm Friday will be despatched the following Monday
UK DELIVERIES
Standard = 3-5 Days - £3.99
Express = 1-2 Days - £5.99
Premier Express = Next Working Day - £7.99*
Store Collection = 1-2 Days - FREE See our stores
FREE Standard Delivery on orders over £70
Please Note Working Days exclude weekends & Bank Holidays. Any order placed after 3pm will be processed the Next Working Day (Monday to Friday).
* Express Delivery timeframes to certain Postcodes/Areas including Northern Ireland/Scottish Highlands can have an extended Delivery timeframe of 1-2 Working Days, dependant on Size/Weight of order, and courier to these areas may vary.
INTERNATIONAL DELIVERIES
EU Express (France, Germany, ROI only) = 3-5 working days Approximately - £14.99
EU / Non-EU = 7-10 working days Approximately - £14.99
Rest of World = 7-21 working days Approximately - £19.99
We ship internationally to Most International Countries all over the World. If you are unsure if we deliver to you country please contact us and we will be happy to help.
DELIVERY TRACKING
Standard & Express Deliveries in the UK are made by Royal Mail and can be tracked here
Premier Express Deliveries in the UK are made by DHL and can be tracked here
Items sent outside the UK will be passed on to your local Postal Service for delivery.
*In some circumstances we may change the express courier to try and get your order(s) delivered sooner over weekends & bank holidays but this does not guarantee a faster delivery.
CUSTOMS CHARGES
Please note when sending goods we cannot be held responsible for any customs or import duties charged when the goods arrive in your country. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and can't let you know how much they'll be. Policies vary from country to country so it would be a good idea to check your local customs for more info.
STORE COLLECTION
If you have chosen Free Delivery to Store the item will be shipped to store for pickup within 1-2 Working days from the shipment confirmation date. Our store staff will notify you via email/Telephone when the item is ready for collection. Simply bring in your copy of your order and some form of ID and we will pass over your order.
If you cant find the answer here, please feel free to contact us and we will be happy to help.