Privacy Policy

We only use data to improve your customer experience at A&A Sports

Your security and privacy are of paramount concern to us. In order to lay a foundation of trust and confidence in our website we guarantee never to divulge, sell or pass on your personal details to any third parties.

When ordering from A&A Sports you (the customer) will be asked to provide us with certain information; this includes your name, address, email address and telephone number etc. This information then allows us to fulfil your purchases/orders in good faith.

The types of personal information collected at these pages are:

Name
Address
Email address
Credit Card details
Phone number
(Plus any other applicable information)

We use the information you provide about yourself when purchasing / placing an order to complete that purchase / order. We do not share this information with outside parties except to the extent necessary to complete that specific purchase / order. We do not sell, rent or exchange your personal details with any third party. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form, any form filled will opt in to our email marketing, and can be opted out of this anytime.

The main purpose for which we use your information is to provide you with the products that you purchase from us and to send you offers and promotions that you might be interested in. In particular, we use your information: to provide you with the products that you have purchased from us and any receipts of purchase, including to deliver your products, and to send you order status updates; to take payments for the products that you have purchased and to give refunds or exchanges; to provide customer service and support to you; to develop and improve our products and services,your shopping experiences and our interactions with you – including by analysing the information you provide to us (both online and in store); to develop and improve our websites and mobile apps and set default options for you, whether one the website or mobile app or within our marketing (such as language and currency and/or to use your location to display local store information or notify you of specific events happening close to you or provide you with the best delivery options for your orders) and to ensure that content is presented in the most effective manner; to provide you with account linking features (and associated benefits) as part of collaborative promotions and loyalty programmes with select third party brand partners; to share your order and purchase information with third party brand partners, when you purchase their branded products on our platform and have opted-in to the linking of your account and the account you hold with that brand; to provide you with information that you request from us or which we feel may interest you. We may send you marketing information by email, SMS, push notification (if you are a user of our app) or post. This can include information about new products and offers that you may find interesting; to research our customers' preferences and trending products; to run surveys and competitions.

You will also receive marketing communications from us where you have signed up, or otherwise consented, to receive marketing messages from us – for example by signing up to our newsletter. If you are an app user, and if you provide us with consent to do so, we may use your location data to send push notifications when you are near one of our stores. These push notifications may include offers and promotions relevant to you which are taking place at a nearby store or to let you know that an item in your wish list is available at a nearby store. You have the right to withdraw your consent to processing of this nature at any time by updating your marketing preferences in your account, turning off push notifications/location data using the settings in your mobile device and/or contacting our data protection team using the details at the start of this privacy notice.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. Should you never wish to receive further updates from us all applicable information will be given to you to opt-out or you can log in to your account on the website to manage your account.

We have a committed Security Policy. We will retain copies of the information provided when you register on the website or order any products from the site. We implement a number of sophisticated security measures to ensure the safety of any personal information provided. The information is contained on a secure server, which is accessible only by a limited number of employees who have authorised access rights to such information.

All sensitive and credit card information supplied by any visitor to us is transmitted via Secure Socket Layer (SSL) technology. SSL is commonly-used for managing the security of message transmission on the Internet through public-and-private key encryption and a digital certificate that establishes your credentials when doing Internet business or other on-line transactions. This certificate is issued by a certification authority to convey it's authenticity

A&A Sports uses a secure, safe online payment system, using SSL for security, and does not hold any customer card details on our server at any time for total peace of mind when purchasing.

Company Name:  A&A Sports Ltd

Company Number: 08410433